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Tunstall

Support for life, as you live it.

Feel safer at home or on the go, with fall detection and location tracking technology. Real people ready to respond.

  • UK-based response
  • 24/7 support
  • No long contracts
Limited offer

Refer a Friend

Recommend Tunstall to someone you care about and when they join, you’ll both get £20 credit.

  • They get £20 credit when they join.
  • You get £20 credit.
  • Refer as many friends and family as you like.
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Choose your plan

Choose the support that fits your life.

Prefer to speak to someone? Call: 0330 123 3303

Billing period
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Stay Safe product image

Stay Safe

24/7 support at home, with the option to add more devices to suit your needs.

Monthly service

£23.94/ month

Including VAT

Pay today: £65.94 inc VAT

Includes £23.94 first month’s service + £42 one-off setup fee

Then £23.94 monthly from month 2

  • Includes a wearable falls detector
  • Connection to our Yorkshire-based response centre
  • Coming soon: Live updates via the Tunstall app for your trusted circle
Popular
Stay Independent watch image

Stay Independent

24/7 support at home and on the go

Monthly service

£32.40/ month

Including VAT

Pay today: £74.40 inc VAT

Includes £32.40 first month’s service + £42 one-off setup fee

Then £32.40 monthly from month 2

  • Location-tracking smart watch with customisable settings for your needs
  • Connection to our 24/7 response centre
  • The Ally app provides families and carers with current overview of location, alerts and activity.

★★★★★

Peace of mind for families

“Literally a lifesaver. I worry about mum 24/7 but this means I can be there when she needs me as well as when she doesn’t! She’s fallen without her phone in reach but always wears her button. Staff are always very kind.”

Claire Smith, via Trustpilot

Trusted independent living support from Tunstall

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How it works

Getting started is simple.

01

Choose your support

Find the plan that fits your life, whether you need reassurance at home, on the go or both.

02

Set up Tunstall

Choose simple self-set-up or an engineer visit. We’ll make sure you’re connected to support from day one.

03

Build your circle

Invite family, friends or neighbours to become part of your support network, so the people who matter most can stay connected too.

04

Help whenever you need it

If you ever need support, our UK-based response team is available day and night to provide reassurance and arrange the help you need.

Always here

Real people. Ready whenever you need us.

Our UK-based response team is available day and night to provide reassurance and coordinate the help you need.

24/7

UK-based response

Why Tunstall

Experience you can feel confident in.

Tunstall combines proven technology with caring, knowledgeable people. That means simple support for customers and reassuring answers for the people who care about them.

Trusted since 1957

Decades of experience helping people live independently with confidence.

Here 24 hours a day

UK-based response teams are ready day and night, every day of the year.

Technology with a human touch

Reliable connected technology, backed by real people who know how to help.

Support families can trust

Reassurance for customers, relatives and trusted contacts whenever it matters.

Meet Tunstall

Part of the family. Part of life.

Watch our short film to discover who Tunstall is and how our people and technology help customers live independently, safely and confidently.

Real support, designed around real lives.

Tunstall app

Coming soon: Free Tunstall app

Keep family and friends connected with alerts, updates and practical reassurance alongside your plan.

Coming Soon
Family app screens image

Buying questions

FAQs

What is Tunstall and who is it for?

Tunstall is a simple way to get help at home, whenever you need it. It includes easy-to-use equipment that lets you alert our UK-based response team to your needs, 24 hours a day, every day of the year. Tunstall is for anyone who wants extra reassurance. That might be because you live alone, are concerned about falling, manage a long-term condition, or simply want a reliable way to call for help if something does not go to plan. We are here to support you. Using a range of simple technologies, you can quickly let us know when you need help, giving you and the people close to you reassurance that support is always available.

How does Tunstall work?

Tunstall uses a range of devices designed to support you at home. This typically includes a home unit and one or more wearable or connected devices, such as a smart watch, pendant or home sensors. This may also include smoke detectors. If you need help, you can press your button or a device can automatically send an alert, depending on the equipment you have. This connects through to our Yorkshire-based response centre. A trained operator will speak to you understand what has happened and arrange the right support. This could mean contacting your chosen contacts, family members, carers or emergency services.

How does the payment work?

Tunstall can be payed annually or monthly. If you pay annually, 3 months are free. Additionally, if you have a long term condition or disability, you may be exempt from paying VAT. Please contact us if you are unsure.

What is the Tunstall app?

Coming soon: The Tunstall app is an optional, free app that helps you and the people close to you stay connected to the service. You do not need the app. Giving your trusted circle of contacts access to the app allows them to see if you have raised an alarm.

What if I raise an alert by mistake?

It's no problem, we will check you are ok and close the call. Mistakes happen.