Cookie Policy - Tunstall

1. What this policy covers This Cookie Policy explains how the Tunstall website uses cookies and similar browser storage technologies. 2. Cookies and similar technologies we use We use essential cookies and browser storage that are needed to run the service and keep it secure. CookieYes records and manages your choices. Optional cookie storage is off unless you choose to accept it. Essential storage includes: - essential website functionality and security controls - storing your cookie preference - saving referral form progress in your browser so you can continue later - secure account session and checkout continuity cookies Google Tag Manager helps us manage measurement tags for website traffic, customer journeys, campaign performance and paid-search results. The Tunstall container is GTM-TNLZK92W. It loads with Google Consent Mode set to denied before you make a choice. Until you consent, Google tags cannot use analytics or advertising cookie storage. They may send limited, cookieless technical signals used for aggregate measurement. Optional analytics or advertising storage is enabled only for the categories you accept in CookieYes. Analytics information may include pages viewed, non-personal interactions, referral or campaign information, device and browser details, and approximate location derived from an IP address. Checkout measurement includes non-personal choices such as package, monthly or annual billing, add-ons, VAT selection and installation preference. We do not send names, email addresses, telephone numbers, dates of birth, health information, addresses or payment-card details to the data layer. 3. Referral draft storage When you complete a referral, we store draft answers in your browser to reduce the risk of lost progress. Draft data is automatically discarded after 24 hours from the most recent save, and you will need to start again. 4. Legal basis For essential cookies and equivalent storage, our legal basis is legitimate interests and strict necessity to provide the requested website service. For optional analytics cookies, our legal basis is your consent. 5. How long we keep cookie preferences Your cookie preference is stored for up to 12 months in your browser, after which we will ask again. 6. Managing cookies You can change your cookie choice using Cookie settings in the site footer or on this page. You can also clear cookies and site data at any time in your browser settings. Clearing site data will remove saved drafts and cookie preferences for this website. 7. Contact If you have questions about this Cookie Policy, contact: Email: hello@tunstall.com Post: Tunstall Healthcare (UK) Limited, Whitley Lodge, Whitley Bridge, Yorkshire DN14 0HR 8. Changes to this Cookie Policy We may update this policy from time to time. The current version is the one published on this website.