Contact Tunstall

Real people, ready to help.

Speak to our UK based team about choosing a plan, completing checkout, installation or your account.

Customer care

Tell us what happened

Share your feedback or complaint and choose how you’d like us to respond. Your message goes straight to our customer care team.

This form is separate from our 24/7 alarm response service. For urgent alarm support, use your alarm as usual.

How we can help

Ask about personal alarms, watches, the family app and which plan fits best.

Get help with signup, secure payment, VAT declaration or account creation.

Check self setup, engineer installation and available add-ons.

Get help signing in, managing billing details or updating service information.

Call us

03301 233303

For sales, service and account questions.

Email us

Email our team

Send us a message and the team will come back to you.

If something isn’t right with your Tunstall UK service, we’re here to listen and help. Find out how to make a complaint and what happens next.

Reviews

Share your experience with Tunstall to help future customers choose the right support.